Refund and Revision Policy
How revisions, reassignment and refunds work at POLISHD.
Draft — requires legal review. This is placeholder wording and must be reviewed by a qualified lawyer before launch.
Revision rounds
Each package includes a set number of revision rounds. Saving draft notes never uses a round; submitting a complete grouped request uses one.
What counts as a revision
Adjustments to the existing mix. New recordings, new arrangements or a change of creative direction after production begins may require a new project or add-on.
Refunds
Before an engineer is assigned, orders can be refunded in full. Once production begins, refunds are assessed case by case. This wording requires legal review.